Website support and maintenance for your business
Keeping you online and safer in the digital world
Here to support your business
Often overlooked is the need for website maintenance and support services. Running a business online has incredible benefits for your business but also means potential threats are lurking. Your website will require regular plugin updates and maintenance, or worse could become a target for hackers wanting to steal your data and stop your business.
Security issues and unexpected problems can disrupt your website not only hurting your profitability but also damaging your reputation making your customers lose trust in you and go to your competition.
This makes it crucial to have the right support for your business. EJK Web solutions can provide regular maintenance, plugin updates, and security monitoring to help keep your website safer and running smoothly. With our help, you can focus more on your business and worry less about downtime.
How we support you
We are dedicated to ensuring that your website runs smoothly, efficiently, and securely. We provide a comprehensive range of support services designed to keep your online presence robust and up-to-date. Here’s how we can support your business:-
Plugin updates
Keeping your WordPress website up-to-date is crucial for security, performance, and functionality. We manage all your plugin updates, ensuring that your site stays compatible with the latest WordPress versions and features. By staying on top of updates, we help prevent potential security vulnerabilities and ensure that your website continues to function seamlessly.
Website backups
Your website is a vital asset to your business, and regular backups are essential to safeguard it against data loss or unexpected issues. We handle your website backups on a regular schedule, securely storing copies of your site’s data. In the event of a problem, whether due to a server failure, hacking attempt, or accidental deletion, we can quickly restore your website to its previous state, minimizing downtime and keeping your business running smoothly.
Minor/Major page updates
Websites require ongoing updates to stay relevant and effective. Whether you need minor tweaks or major changes, we’ve got you covered.
Minor updates:These include tasks such as replacing images, updating text content, or making small adjustments to existing pages. We handle these updates quickly, ensuring that your website always reflects your most current offerings and information.
Major updates: If your website needs more significant changes, such as adding new pages, redesigning existing ones, or implementing new features, we are here to assist. We work with you to understand your goals and deliver updates that enhance your site’s functionality and user experience.
Firewall Security Monitoring
Website security is a top priority in today’s digital landscape. Our firewall security monitoring services provide ongoing protection for your website against potential threats. We monitor for suspicious activity, implement security patches, and ensure that your website’s defenses are strong. By proactively managing your site’s security, we help protect your business and customers from cyberattacks and data breaches.
Quarterly Reviews
To ensure your website continues to meet your business needs, we offer quarterly reviews of your site’s performance and functionality. During these reviews, we assess key metrics, identify areas for improvement, and discuss any new business goals or requirements. This regular evaluation allows us to make strategic updates and keep your website aligned with your evolving business objectives.
Questions & Answers
Why is it important to keep my WordPress plugins updated?
Regularly updating your WordPress plugins is essential for several reasons. First, updates often include security patches that protect your site from vulnerabilities. Second, updates can improve the performance and functionality of your plugins, ensuring your website runs smoothly. Finally, keeping plugins updated ensures compatibility with the latest WordPress core updates, reducing the risk of site errors or downtime.
How often do you perform website backups?
We typically perform website backups on a [daily/weekly/monthly] basis, depending on your specific needs. Our regular backup schedule ensures that your website’s data is always protected. In the event of an issue, we can quickly restore your site to minimize any disruption to your business.
How does your firewall security monitoring work?
Our firewall security monitoring service actively monitors your website for suspicious activity, such as unauthorized login attempts or malicious code injections. We also implement security patches and updates to keep your site’s defenses strong. If we detect any potential threats, we take immediate action to mitigate them, ensuring your website remains secure.
What happens during the quarterly review?
During our quarterly review, we evaluate your website’s performance, including its speed, security, and user experience. We also discuss your current business goals and how your website can better support them. Based on this review, we recommend any necessary updates or improvements to keep your site aligned with your business objectives.
Do you offer custom support packages?
Yes, we understand that every business has unique needs, so we offer customizable support packages tailored to your specific requirements. Whether you need more frequent backups, additional security monitoring, or extensive development work, we can create a package that suits your business.
